Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you. We offer free delivery for orders over a certain amount.
The estimated delivery time and shipping fees vary by country. We recommend that you use the link on our website during the check-out proces and select your country of delivery. You will immediately see the applicable charges for your delivery address. Before we can dispatch your purchases we may need to confirm your details with your card issuer. The estimated delivery time depends on the country the order was placed. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Please be aware of a longer delivery time during the holidays and sale periods. We are working towards having your order processed within 5 working days.
|Free delivery on orders over
The images of the products on the (desktop or mobile) website are for illustrative purposes only. Although we have made every effort to display the colours accurately, it is not possible to guarantee that your screen's display can accurately display the colours of the products. The products you order may vary slightly in colour and design since al prints are made by hand. Also the packaging of the products may vary from what is shown on the images on the (desktop or mobile) website.
All products on the website are subject to availability. Also the payment must be received before your order is processed. We will contact you if the products you have ordered are out of stock or if additional identification is needed for credit card verification.
Delivery Date estimates
We aim to deliver all orders within five working days. Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
International Shipping Policies
At this point we only ship our products to the Netherlands, Germany, France and Belgium. However the rest of Europe and countries outside of Europe will follow as soon as possible. If you want to stay informed about the expansion of countries to which we ship, we recommend that you subscribe to our newsletter.
Undeliverable and Refused Packages
In the event that delivery is rejected for any reason or considered undeliverable because of an invalid shipping address. We are not responsible for packages that have been lost, stolen or mis-delivered.
You are required to inspect the delivered products once you receive your order and ensure that the products are in good condition. In the event they are not, please mail to email@example.com as soon as possible, with all necessary information (order info, contact details and problem description) including photographic proof.
Shipping Errors or Damaged Products
We are committed to selling only high-quality products. To that end, we employ several quality checks before a product is shipped. If you have received a wrong or damaged product, please contact us within 14 days of receiving the order to be eligible for a refund. We will be able to issue your full refund within 14 days of us receiving the wrong or damaged product.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations if caused by events outside our reasonable control. This includes (but is not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central government or other competent authorities.