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Privacy- en cookiebeleid


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.flincksupply.com (the “Site”).

Your privacy is valuable to us. This Privacy and cookie policy describes the data protection practices of Flinck Supply and provides you information on Flinck Supply’s collection, disclosure, use, protection and retention of your personal data and what choices you have relating to your data in accordance with European General Data Protection Regulation (‘GDPR’) and local applicable laws.

Flinck Supply, a private company with limited liability having its registered address at Ellermanstraat 15C, 1114AK, Amsterdam, the Netherlands, with Chamber of Commerce number 70945608, is responsible for the processing of your personal data, hereinafter referred to as ‘Flinck Supply’, ‘we’, ‘us’ and ‘our’.

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website and help them remember certain information about you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, phone number, account details, order details, your communication with us, your preferences and your reviews of our products and services. We refer to this information as “Order Information.” We consider this information is necessary for us to execute our services, including delivery of goods, arrange payment, in a for you most efficient and convenient manner.

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    How do we use your personal information?
    We use the Order Information that we collect generally to register and maintain your account, fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  

    Additionally, we use this Order Information to:

    • To provide you with information, products and/or services that you have requested from us.
    • To provide you with personalized marketing, advertising and information about our products and/or services by creating a profile based on your preferences and purchasing history.
    • To customize, measure and improve your experience on our website. To ensure that content from our website is presented in the most effective manner for you and for your computer and device.
    • For the specific purpose you have voluntarily provided us with your personal data.
    • To improve and develop our products and services.
    • To perform our obligations arising from any agreements entered into between you and us.
    • For statistical research and analytics, such as measuring our audience.
    • To prevent or detect fraud, abuse, illegal use, and to comply with court orders, governmental requests or applicable law.
    • We will use your email address to contact you in case any errors have occurred during the ordering process, for example, if your purchase doesn't get completed.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Sharing your personal information
    We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

    Behavioural advertising
    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by:
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

    Do not track
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

    Manage your cookie preferences
    You can always change your Cookie preferences or disable Cookies via your browser settings. For more information on how to change your Cookie preferences please check your browser settings and browser Help Menu. In case you use different devices and different browsers to access our site, you will need to adjust your Cookie preferences on each browser on each device.

    You can also click on one of the links below to learn how you can manage your Cookie preferences on your browser:

    • Safari
    • Mozilla Firefox
    • Chrome
    • Opera
    • Microsoft Explorer

    Please note that if you disable all Cookies, we can’t guarantee access to all the sections of our site and/or whether our site will function correctly.

    It is also possible to install a browser plugin, such as Ghostery, that will give you an up-to-date summary of all the third-parties accessing your browser and that will give you the option to disable certain Cookies.

    Your rights
    If you are a European resident, you have the right to:

    • Request access to your personal data.
    • Request an electronic copy of your personal data.
    • Correct your personal data.
    • Object to our processing of your data.
    • Restrict how we process your personal data.
    • Ask us to delete your personal data.
    • Revoke your consent.
    • File a complaint with a supervisory authority in the EU Member State.

    If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. We also will decline to comply with your requests in the event that we are legally obliged to keep your data the way it is, which legal obligation we will share with you.

    If you do not want to receive marketing communications from Flinck Supply any longer, please let us know by sending us an e-mail support@flincksupply.com or opt-out via the opt-out mechanism provided in all our e-mail communications.

    Data retention
    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Third party apps/tools
    Developer App: Shopify
    Developer Country: Ireland
    Privacy Policy: Click here
    Purpose App: Invite customer accounts, Analyzing & reporting, Automation

    Developer App: Zendesk, Inc.
    Developer Country: USA
    Privacy Policy: Click here
    Purpose App: Customer Service

    Developer App: Klaviyo
    Developer Country: USA
    Privacy Policy: Click here
    Purpose App: Email Marketing

    Developer App: Sendcloud
    Developer Country: The Netherlands
    Privacy Policy: Click here
    Purpose App: Shipping Intermediary

    Our payment page is hosted by Shopify. Once you have selected your payment type you will be redirected to a third party payment environment. We offer the following third party payment service provider: PayPal, Apple Pay and Google Pay which offer secure gateways.

    Minors
    We do not allow individuals under the age of sixteen to register on our website or make purchases.

    Changes
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    Contact us
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@flincksupply.com or by mail using the details provided below:

    Flinck Supply, Ellermanstraat 15C, Amsterdam, NH, 1114AK, the Netherlands